Quality management systems

Knowing what our customers, business partners, owners and the social environment demand and expect from us, we strive to provide efficient management for our business processes through management systems that enable us to carry out our development policies, fulfil the demands of our customers, employees, business partners, owners and the social environment and increase their satisfaction and trust.

The basic standard of the Mercator Group management system is ISO 9001, which also forms the basis of other standards allowing us to upgrade and expand our management system. By integrating different management systems into one, we improve the entire company management system.

The Mercator Group has several interconnected systems, of which the following are certified: